THE COUNCIL OF THE BOROUGH OF KIRKLEES ("We" or the “Council”) are committed to protecting and respecting your privacy.
This notice (together with our Terms of Use, Cookies Policy, and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.comoodle.com you are accepting and consenting to the practices described in this notice.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is THE COUNCIL OF THE BOROUGH OF KIRKLEES, of Town Hall, Ramsden Street, Huddersfield, HD1 2TA.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
• Information you give us
You may give us information about you by filling in forms on our site www.comoodle.com (the “Site”) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you use the Site or search for items, products, space, services and/or skills, and when you report a problem with the Site. The information you give us may include your name, address, e-mail address and phone number and financial and credit card information.
• Information we collect about you
For further information about the data we capture, how it is stored and used please refer to our Data Strategy Document.
We collect personal data from you so that we can operate Comoodle effectively and so that we can get in touch with you about your use of the Site. Under the General Data Protection Regulation (GDPR) 2018 we collect this data on the basis of Legitimate Interests, because we believe that Comoodle offers wider benefits to society. We carried out an assessment process to decide our basis for collecting your data which you can view here. To learn more about Legitimate Interests please see the GDPR guidance.
We do not pass your data to anyone else for marketing purposes. However we may contact you from time to time with general updates about your participation in Comoodle and related activities that might interest you. You can opt out of this in your Account Settings.
With regard to each of your visits to our site we may automatically collect the following information:
o technical information, including the Internet protocol (“IP”) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
o information about your visit, including the full Uniform Resource Locators (“URL”) clickstream to, through and from our site (including date and time); items, products, space, skills and/or services you viewed or searched for; page response times; download errors; length of visits to certain pages; page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page; and any phone number used to call our customer service number.
• Information we receive from other sources
We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case, we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, advertising networks, analytics providers, search information providers) and may receive information about you from them.
COOKIES
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.
USES MADE OF THE INFORMATION
We use information held about you in the following ways: • Information you give to us
We will use this information:
o to provide you with information about other items, products, space, services and/or skills that are similar to those that you have already enquired about;
o to provide you, with information about items, products, space, services and/or skills we feel may interest you. If you are an existing user, we will only contact you by electronic means (e-mail) with information about goods and services similar to those which were the subject of a previous interest to you. If you are a new user, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, please tick the relevant box situated on the form on which we collect your data;
o to contact you by electronic means (email) about transactions you conduct using the site, for example to remind you that a transaction is taking place or to seek feedback about your sharing experience;
o to notify you about changes to our service;
o to ensure that content from the Site is presented in the most effective manner for you and for your computer.
• Information we collect about you
We will use this information:
o to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
o to improve the Site to ensure that content is presented in the most effective manner for you and for your computer;
o to allow you to participate in interactive features of our service, when you choose to do so;
o as part of our efforts to keep our site safe and secure;
o to measure or understand the effectiveness of any advertising we send to you and others, and to deliver relevant advertising to you;
o to make suggestions and recommendations to you and other users of the Site about other available items, products, space, services and/or skills that may interest you or them.
• Information we receive from other sources
We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
DISCLOSURE OF YOUR INFORMATION
We may share your information with selected third parties including:
• Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them.
• Analytics and search engine providers that assist us in the improvement and optimisation of the Site.
We may disclose your personal information to third parties:
• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
• If the Council or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of the Council, our service users, constituents, or others.
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your financial details and the provision of support items, products, space, services and/or skills. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy notice.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
YOUR RIGHTS
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at Comoodle, Kirklees Council, 1st Floor, Kirkgate Buildings, Byram Street Huddersfield, HD1 1BY or at [email protected].
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
ACCESS TO INFORMATION
The Act gives you the right to access information held about you. For further information please refer to our Data Protection page.
CHANGES TO OUR PRIVACY NOTICE
Any changes we may make to our privacy notice in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy notice.
CONTACT
Questions, comments and requests regarding this privacy notice are welcomed and should be addressed to Comoodle, Kirklees Council, 1st Floor, Kirkgate Buildings, Byram Street Huddersfield, HD1 1BY or at [email protected]